Last updated: September 2026
1. Information We Collect
When you visit MyStore, place an order, or register an account, we collect personal information necessary to fulfill your request. This includes your Name, Mobile Number, Email Address, and Shipping/Billing Address.
2. How We Use Your Information
Your information is used strictly to process orders, facilitate delivery, send transactional updates (like order confirmations via OTP/SMS), and provide customer support. We do not use your information for unsolicited marketing without your consent.
3. Data Sharing & Third Parties *
We do not sell, rent, or trade your personal information to third parties. Your data is only shared with trusted partners required to fulfill your order, strictly limited to:
- Payment Gateways (Razorpay): To process secure transactions.
- Courier Partners: To deliver your physical products.
4. Payment Security
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment.
5. Contact Us
If you have any questions or concerns regarding our Privacy Policy or data handling practices, please contact our Grievance Officer:
Name: Rishabh Singh Rajput
Phone: +91 8965970497
Email: support@mystore.in
Location: Raipur, Chhattisgarh, India