Last updated: September 2026
1. Cancellation Policy
We believe in helping our customers as far as possible, and therefore have a liberal cancellation policy. Cancellations will be considered only if the request is made within 24 hours of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
2. Return & Replacement
In case of receipt of damaged or defective items, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 days of receipt of the products.
3. Refund Timeline *
If your cancellation/return is approved, we will initiate a refund to your original method of payment. Approved refunds will be credited to the customer's bank account within 5-7 working days.
4. Contact Information
If you have any questions about our Returns and Refunds Policy, please contact us:
- Business Name: Rishabh Singh Rajput (MyStore)
- Phone: +91 8965970497
- Email: support@mystore.in
- Address: [Aapka Pura Registered Business Address Yaha Dalein]